Terms Of Use

Important Notice

DO NOT use our website, services, or mobile application to address conditions requiring immediate medical attention. Instead, contact your local medical emergency helpline (e.g., in Singapore, dial 995) or visit the nearest hospital for urgent care.

General

Welcome to the Wonderhealth platform, which includes our website at www.wonderhealth.sg, associated digital platforms, and mobile applications (collectively referred to as the “Wonderhealth Sites”). The sites are owned and operated by Wonderhealth Pte Ltd (“Wonderhealth”).

By accessing or using any part of the Wonderhealth Sites or services, you agree to comply with these Terms of Use (“Terms”) and all applicable laws. If you disagree with these Terms, please discontinue use of our services immediately.

Wonderhealth reserves the right to amend these Terms at any time. Updates will be posted on this page, and your continued use of our services constitutes your agreement to the updated Terms. Please review these Terms periodically.

User Obligations

By using the Wonderhealth Sites, you agree to:

1. Ensure Legal Use:

   • Use the site for lawful purposes only.
   • Avoid engaging in activities that could disrupt or harm the platform, including uploading malware, spamming, or attempting to breach security.

2. Account Responsibilities:

   • Provide accurate details when creating your account.
   • Maintain the confidentiality of your account credentials and all activity undertaken using your account. Wonderhealth is not liable for unauthorized use of your account; you bear full responsibility for actions performed under your account.

3. Prohibited Activities:

   • You may not modify, distribute, or copy any materials on the Wonderhealth Sites unless authorized.
   • Attempts to reverse engineer, decompile, or exploit any software on the platform are strictly prohibited.
   • Impersonating other individuals or misrepresenting yourself is forbidden.

Intellectual Property

The content on the Wonderhealth Sites—including but not limited to software, text, images, graphics, logos, audio, and video—is protected by intellectual property laws. These materials are owned by Wonderhealth or its licensors.

You may not reproduce, share, or use any part of the Wonderhealth Sites for commercial purposes without prior written consent. Unauthorized use of the Wonderhealth name, logo, or trademarks is prohibited.

Privacy and Data Protection

Your privacy is a priority for Wonderhealth. We collect and manage personal information, including identity data, contact details, and medical history, to deliver personalized healthcare services.

• Security of Data:
  While we employ secure systems to safeguard your data, no method of online storage or transmission is entirely secure. You acknowledge the risk of unauthorized access or breaches beyond our control.

• Use of Data:

  • Wonderhealth will use data to provide its services and meet legal and regulatory obligations.
  • Data is never sold and will only be shared with third parties supporting Wonderhealth services or regulatory authorities, as needed.

• Cookies:
  Cookies and similar technologies may be used for better service customization. You can modify your browser settings to manage their use.

For additional details on data storage and protection, please refer to our Privacy Policy.

Disclaimers

The Wonderhealth Sites and services are provided on an “as is” and “as available” basis. Wonderhealth does not guarantee:

• Continuous or error-free access to our services.
• That the platform will meet specific user needs.
• The accuracy, reliability, or timeliness of provided content, including teleconsultations or information.

Health-related advice on the site or via teleconsultation does not replace in-person diagnosis or treatment. For serious or emergency healthcare issues, seek in-person medical assistance.

Wonderhealth does not warrant or take responsibility for the quality or expertise of healthcare professionals accessible through the platform. They act independently and bear sole responsibility for their services.

Limitation of Liability

Wonderhealth is not liable for:

• Any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.
• Technical issues such as network outages, software errors, or user mistakes.
• Loss or unauthorized disclosure of personal data due to factors beyond Wonderhealth’s reasonable control.

You acknowledge the inherent risks of online healthcare and agree to use the platform at your own discretion and risk.

Indemnity

You agree to indemnify, defend, and hold Wonderhealth, its affiliates, officers, employees, and agents harmless from any claims or damages resulting from:

• Your violation of these Terms.
• Unauthorized activities or illegal actions using your account.
• Third-party disputes related to your misuse of the platform.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Singapore. Disputes arising from or related to the Wonderhealth Sites and services will be subject to the exclusive jurisdiction of Singaporean courts.

Termination of Access

Wonderhealth reserves the right to terminate or restrict your access to the platform at its discretion for any violation of these Terms or misuse of the services. Upon termination, Wonderhealth has no further obligation to provide access to your account or data, except as required by applicable laws.

Force Majeure

Wonderhealth shall not be held responsible for delays or failures to meet its obligations due to circumstances beyond its reasonable control, including natural disasters, technical failures, government actions, or other emergencies.

Contact

For questions or concerns regarding these Terms or our services, please contact us at ask@wonderhealth.sg.

Last updated on June 14, 2025